Oversee the Infrastructure, Release, Support and Trading Desk Expansion & Maintenance Teams. Manage firm-wide projects overlapping this division. Own the Production Environment. Plan and align the team with the roadmap. Produce annual budget forecasts for approval and meet budgeting goals. Authorize expenditures. Negotiate annual and multi-year service contracts. Provide architectural guidance to development team regarding infrastructural impacts of software behavior. Advocate on behalf of the group to cross-department managers to seek buy-in and support regarding process changes or bug/feature prioritization. Provide performance insight of proprietary systems via various monitoring tools to load balance environment and to enable development team to further diagnose and optimize Belvedere’s trading applications and services. Implement various out-of-band projects that need immediate attention by working directly with Stakeholders. Continually evolve process and automation for optimal efficiency. Be a resource. Automate process.

Launched the Business Intelligence Team. Worked to normalize data across Belvedere’s proprietary software systems to summarize data sets to deliver reporting metrics and dashboards for both trading desk and trader evaluations. Other various data requests were prioritized and delivered ranging from tick-to-trade times, to reviewing Clearing/Exchange data and fees, to Department Initiative efficiencies and burn-down charts. Leveraged a range of skillsets to consolidate disparate data sets into meaningful information in a single report/view. A scorecard framework was developed to be leveraged firm-wide by all groups in weekly meetings. Oversight regarding Infrastructure administrative and implementation needs were still continuing to be managed at this time. Solely developed a complete employee review platform (forms, notifications, reports) in 3 months to fulfill the vision of “balls and buckets” rankings, which was used quarterly over 3 years by 175 employees.

Systems/Network Administrator managing a complex environment of over 400 endpoints across 6 sites. The environment was a mix of linux and windows hosts running primarily on HP servers/workstations and force10 (Dell) and Arista switches. Managed via various tools (nagios, hp sim, corvil, citrix, vmware, splunk, smokeping, foreman, puppet, active directory, system center, etc) to ensure low latency and be proactive to any changes in service levels. Also, managed the implementations of third party trading systems like OptionsCity, ProOpticus, Orc, Trading Technologies, Actant, etc. in addition to managing Belvedere’s proprietary software rollouts.

Performed all IT functions to support the business as the sole IT resource. Including, but not limited to: Application Support, Systems Administration, Network Administration, Telecom, etc.

Quickly promoted to work in the Special Projects group after 6 months. Special Projects consisted of: setting up all client hardware for a mobile command center, upgrading laptops/equipment in all field vehicles to complete a CDPD to CDMA modem/protocol upgrade and having all field vehicles registered in GIS for supervisor tracking and training users and supervisors throughout the rollout. Another notable accomplishment was coding a vbs/batch script for the support desk to use on demand to deploy software to call center machines that missed an SMS deploy.